Terms of service

Cloud Cradle Terms of Service

Last updated: January 06, 2026

Nirvazaa ("we", "us", "our", or "Nirvazaa") operates the website https://cloudcradle.in (the "Site") under the brand name Cloud Cradle. These Terms of Service ("Terms") govern your access to and use of the Site, including any purchase of our eco-friendly baby bedding and care products.

By accessing, browsing, or placing an order on the Site, you agree to be bound by these Terms, our Privacy Policy, Refund & Return Policy, and Shipping Policy. If you do not agree, please do not use the Site.

1. Eligibility To create an account, place orders, or enter into any agreement with us, you must be at least 18 years old and capable of forming a legally binding contract under Indian law.

2. Account Registration

  • You may create an account to place orders or save preferences.
  • You are responsible for providing accurate information and maintaining the confidentiality of your account credentials.
  • Notify us immediately at dreams@cloudcradle.in of any unauthorized use.

3. Products and Orders

  • Product descriptions, images, and prices are accurate to the best of our ability, but slight variations in color/fabric may occur due to photography or screen differences.
  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated at checkout.
  • We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, suspected fraud, or other reasons. In such cases, we will refund any payment made.
  • Orders are subject to acceptance and availability.
  • Please review our Refund & Return Policy for details on cancellations, returns, and refunds.

4. Payments

  • Payments are processed securely through our payment gateway partners.
  • You agree to provide valid payment information and authorize charges for your orders, including applicable taxes and shipping.

5. Intellectual Property

  • All content on the Site (text, images, logos, designs, product photos) is owned by Nirvazaa or its licensors.
  • You may not copy, reproduce, distribute, or create derivative works without our written permission.

6. User Conduct You agree not to:

  • Use the Site for unlawful purposes or violate any laws.
  • Interfere with Site functionality (e.g., hacking, viruses).
  • Post false reviews or misleading information.

7. Limitation of Liability

  • Products are intended for general baby care use. We are not liable for misuse, allergies, or improper handling. Always follow safety guidelines.
  • To the fullest extent permitted by law, our liability is limited to the purchase price of the product(s) in question. We are not responsible for indirect, incidental, or consequential damages, except where required by law.

8. Disclaimer The Site and products are provided "as is" without warranties of any kind, express or implied, except as required by law. We do not guarantee uninterrupted access.

9. Governing Law and Dispute Resolution These Terms are governed by the laws of India. We will first attempt to resolve any disputes amicably through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

10. Changes to Terms We may update these Terms from time to time. Material changes will be notified via email (to registered users) or a prominent notice on the Site. The updated version will be posted here with a new "Last updated" date. Continued use of the Site after changes constitutes acceptance.

11. Contact Us For questions about these Terms or the Site, please contact us at:

Thank you for choosing Cloud Cradle—crafted with love for your little one's comfort and safety! 🌿🍼